Last Updated: September 2025
These Terms of Use (these "Terms") govern your use of El Car Wash's websites and mobile applications (the "Websites" and the "App", and collectively, the "Site"), as well as the Unlimited Plan Memberships we offer through the Site and/or use the Site to administer.
For information about your Account and managing your Membership, see Section 7 below.
For information about how we communicate with you using text/SMS, please see Section 18 below.
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SITE, AS THEY CONTAIN AN ARBITRATION AGREEMENT, A WAIVER OF CLASS ACTION RIGHTS, AND OTHER LIMITATIONS THAT AFFECT YOUR RIGHTS, ALL OF WHICH ARE APPLICABLE TO YOUR USE OF THE SITE, OUR SERVICES, AND ANY RELATED ACTIVITIES. IN ARBITRATION, THERE IS NO JUDGE OR JURY AND THERE IS LESS DISCOVERY AND APPELLATE REVIEW THAN IN COURT. YOUR CONTINUED USE OF THE SITE SIGNIFIES YOUR ACCEPTANCE OF THESE TERMS. IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS, DO NOT USE THE SITE.
For the purpose of these Terms, references to "we," "us," and "our" include El Car Wash ("Company") and its affiliates, subsidiaries, agents, representatives, successors and assigns. It is a violation of these Terms for you to use the Site in violation of any applicable laws and regulations or in violation of the rules of any of our service providers. Certain other programs or services provided by us through linked websites or other channels may have additional terms and conditions regarding your use of those services, and nothing in these Terms is intended to modify such terms and conditions. Subject to your compliance with these Terms and all applicable international, federal, state, and local laws, rules, and regulations, we grant you a limited, revocable, nonexclusive, non-sublicensable, non-transferable license to use the Site solely for your own personal use. You may only access and use the Site on devices that you own or control and you may not use the Site on devices where you do not have all necessary permissions and rights to use such device for purposes of accessing or using the Site. You acknowledge that these Terms are between you and us only and that we, and not Apple Inc. or Google LLC (collectively, the "App Providers"), are solely responsible for the App, including providing any maintenance or support for the App and any product liability, intellectual property infringement, consumer protection, or privacy claims you may have regarding the App. YOU MAY NOT USE THE APP IF YOU DO NOT AGREE TO THESE TERMS.
We reserve the right to modify the Site and the rules governing its use at any time, including without limitation these Terms. Modifications will be posted on the Site and the "Last Updated" date at the top of these Terms will be revised. You understand and agree that if you use the Site after the date on which the Terms have changed, we will treat your use as acceptance of the updated Terms. We may make changes in the services described on the Site or in these Terms at any time without any other prior notice to you.
You will not use the Site for any use other than the purpose for which it was intended. You will not take any of the following actions with respect to the Site or the server hosting the Site, nor will you use the Site to upload, post, email, distribute, transmit, link, solicit, or otherwise make available any content, or use the Site in any manner that:
Use of the Site is limited to persons sixteen (16) years of age or older.
By using the Site, you also consent to our collection, use, and disclosure of your information in accordance with our Privacy Policy. The Privacy Policy is incorporated into these Terms and governs our use of your information and/or any information you submit or otherwise make available to us in connection with the Site and/or our services (including as described in Section 8 below).
THE SITE AND ALL MATERIALS ON THE SITE ARE PROVIDED TO YOU ON AN "AS-IS" AND "AS-AVAILABLE" BASIS, AND WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTY AS TO THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF THE SITE OR ANY SERVICES, PRODUCTS, INFORMATION, OPINIONS, OR MATERIALS AVAILABLE THROUGH THE SITE.
We offer various "Unlimited Plan Memberships" ("Membership Plans") on an auto-renewing subscription basis. You may create an "Account" and enroll in a Membership Plan in one of two ways: (i) on the Site (including through the App); or (ii) through a Company team member at one of our locations prior to the first wash included with your Membership Plan.
BY PURCHASING A MEMBERSHIP PLAN SUBSCRIPTION, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
YOU MAY CANCEL YOUR MEMBERSHIP PLAN SUBSCRIPTION AT ANY TIME BY:
YOU MUST CANCEL YOUR WASH PACKAGE SUBSCRIPTION AT LEAST TWO (2) DAYS PRIOR TO YOUR NEXT BILLING DATE TO AVOID BEING CHARGED FOR THE NEXT MONTH.
Includes washes with Graphene X & Ceramic Coating, Platinum Hot Wax & Lava, Rain Guard, Wheel Cleaner, Tire Shine, Polymer coating, and Buff & Dry at any location. Also includes access to vacuums, window cleaner, air fresheners, dash wipes, and towels.
Includes washes with Ceramic Coating, Platinum Hot Wax & Lava, Rain Guard, Wheel Cleaner, Tire Shine, Polymer coating, and Buff & Dry at any location. Also includes access to vacuums, window cleaner, air fresheners, dash wipes, and towels.
Includes washes with Platinum Hot Wax & Lava, Rain Guard, Wheel Cleaner, Tire Shine, Polymer coating, and Buff & Dry at any location. Also includes access to vacuums, window cleaner, air fresheners, dash wipes, and towels.
Includes basic washes, along with access to vacuums, window cleaner, air fresheners, dash wipes, and towels.
You consent to receive SMS or text messages ("Text Messages") from El Car Wash and its marketing partners. Message and data rates may apply.
You can opt out of receiving Text Messages at any time. Just text STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE in response to any Text Message you receive.
If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at support@elcarwash.com or by calling 1-866-305-4329.
If you have any questions regarding the Site or these Terms, please contact us at:
By Mail:
El Car Wash Customer Service
2753 NW 87th Avenue
Doral, Florida 33172
By Email:
Subject line: "Attn: Customer Service"
This page contains excerpts from our complete Terms of Use. For the full terms and conditions, including all sections on arbitration, liability limitations, and other important provisions, please contact us or visit our location.